I conditions of recruitment and use of the online store ortopediacanina.com

The access and use of the animal rehabilitation store is completely free and open for users.

The contractual conditions are at all times available to users, being completely free and free, easy and direct access. It can be general conditions and use of the online shop from any of the pages that comprise it.

The user can copy and print at any time these terms of engagement, using the corresponding functions of the browser.

Access to the purchase of any product from the store online will require that the purchaser accepts expressly general conditions of contracting and use of the ortopediacanina.com online store.

Hiring conditions which are published at each time in the shop ortopediacanina.com online.These conditions may be modified without notice by the owner of the store, reason by which recommends users read and review each time that will make the purchase of a product.

In compliance with provisions in the law 34/2002, of 11 July, of services of the information society and electronic commerce.

Sixte Morera Vilà, residing in Quatre Vents 18, 17451 Sant Feliu de Buixalleu (Girona) with N.I.F. 45549496C, is the legal owner of the online shop of ortopediacanina.com (hereinafter ortopediacanina.com online shop).


II. products

Products that are published in the online shop of ortopediacanina.com are available to users, grouped according to their characteristics. Each product card identifies its characteristics, price, vendor or manufacturer.

Ortopediacanina.com online storereserves the right to perform specific product offerings and promotions and to change them without notice.


III. availability of products

Canine orthopedics distributes products of difficult immediate availability since in many cases the articles should be customized and we can only work with low stock levels. Where the product had been exhausted or expected a delay in the delivery, ortopediacanina.com would be in contact with the user by phone or e-mail within 48 working hours from receipt and validation of your order. We will inform you the new delivery time. If you prefer, you can change the product by another of the same family, quality and price, or refund of the price paid. You will be credited into your bank account, provided for this purpose, the amount that has been paid, no later than thirty days following the payment of that amount.

IV. limitation of liability

The information provided by the online storeortopediacanina.com about products offered for sale, it comes directly from their manufacturers, by what does not accept no responsibility for their content nor guarantee that the information provided is complete, current or reliable, or that the manufacturer discontinued or has withdrawn the product from the market. The user can expand this information going directly to the website or service customer of the manufacturer of the product.

Likewise, photographs published does not always coincide with the product they represent, for example in color, drawing, or shape. They are only published as informative reference.

Logos or marks of the manufacturers, which are included in the offer of products, correspond to their rightful owners, while the online shop of canine orthopedics authorized for commercial use of them.

If you have any questions about a product, you can send us your inquiry to service customer before confirming the order.


V. purchase process

Once read the contractual conditions, the user who wishes to buy a product offered in the online shop, must select the product to acquire and follow all the steps of the buying process.

The user must fill in the data requested in the personal data section to continue with the purchase.

The requested personal data are subject to the rules on protection of personal data, as outlined in the Legal notice, in the section of these terms and conditions.

The completion of satisfactory form of the purchasing process is unequivocal proof of the consent of the purchaser to these terms and conditions.

At the time that ortopediacanina.com online store receives the order, please send the user an automatic e-mail confirming receipt of the order, with the reference number assigned.

Ortopediacanina.com online store will be the processing of the order once have received a confirmation of the payment made by the user for theestablished means different s.

The user always can identify and correct errors in their data entry, and data by sending an e-mail to the direction of attention to the client:

In the event that you need invoice of purchase, the user must email customer info@ortopediacanina.com address email with the request, name or company name, address and fiscal NIF or CIF, the owner of the invoice data. Invoice will be sent by ordinary mail within fifteen days from the shipment of the product. Invoices can be downloaded at any time on the page with the user name and password.


VI. prices

All prices of products are indicated by default in Euros, tax included, except the dispatch or shipping. In the case of the Canary Islands shipping prices displayed will not be valid, and must consult via email for the shipping price.

For sales outside Spain the invoice will be issued without VAT running customs and taxes charges to customer's account

All the prices will be increased with the cost of shipping, or shipping.

It is essential for the purchase of the product that the liquidation by the user includes the shipping cost.

The amount of shipping of the product requested according to the chosen mode is specified in the purchase process. This amount is added to the price of the product and it shows the total amount to be settled by each order made.

For sales outside the national territory in the Iberian Peninsula, i.e., Canary Islands and some foreign countries, the rights of customs and/or other local taxes, import duties, taxes of the State that are likely to be required and/or applicable, will be in charge and responsibility of the buyer, both in terms of Declaration and payment to the authorities and/or competent bodies in your country.

ortopediacanina.com reserves the right to modifytheir prices at any time, but orders will be invoiced on the basis of the rates in force at the time of the electronic submission of your order.


VII. methods of payment:

Payment is due immediately at the time of the order.

The following means of payment are accepted:

Bank transfer to the bank account indicated on the online store of ortopediacanina.com, in the buying process:

If you choose to transfer, displays the data of the account number where to make payment from your company.  Once made, we will proceed with the shipment of the order. Depending on the Bank, the transfer is effective in 2-3 days.

VISA/Mastercard/American express credit card: following the instructions given in the online shop of ortopediacanina.com, which has established a policy for the protection of the security of transactions carried out tothrough the online shop. You have subscribed to the security system of financial transactions with CaixaBank and PayPal. Only CaixaBank and Paypal have knowledge of your credit card data, and these data are only transmitted in encrypted format.
On the other hand, ortopediacanina.com and its associates or suppliers not retain your credit card information, only retain the information concerning your order to ensure their treatment and monitoring and inform you of our product offerings.


VII. delivery times

Deadlines begin counting since it was processed the order by ortopediacanina.com, as indicated in the relevant paragraph of these general conditions of contract, and depending on the area of expedition.

The indicated deadlines are approximate for the scope of delivery in the Peninsula and the Balearic Islands and have been supplied by the expeditionary company. ortopediacanina.com is not responsible for any changes in these deadlines once completed all procedures of the order.

For deliveries outside the national territory, ortopediacanina.com transmitted to the user via the contact, any delay or increase in delivery time.

In the event that the product is not in stock, factory or warehouse, ortopediacanina.com will contact the user to inform you of the delivery time approximate for this product, also will be offered the possibility to pay the amount paid for this product if you do not agree with the information provided.


IX. withdrawal right

According to the legal regulations, buyer shall have a period of 10 working days from the date of receipt of the product to freely withdraw from the contract and return the product without incurring penalty or charge (excluding shipping costs).

If the buyer exercises this right, you will only be obliged to pay the direct costs of return.

To exercise this right, andl buyer must to contact service customer of ortopediacanina.com or send an email indicating the exercise of this right of withdrawal from the contract and identifying it with the number of purchase, invoice and product purchased and requests an account number where you will be credited the amount paid for the product.

The product must be returned in their original packaging complete (accessories, brochures, etc.) and warranty seals that demonstrate their use, to be borne by the buyer shipping costs.

The refund of the price of the product will be entered into the bank account indicated by the buyer in its communication of withdrawal within a maximum period of 30 days from the receipt of the product, in perfect condition, by ortopediacanina.com.

X warranty

All products sold by the online store of ortopediacanina.com enjoy the warranty period the manufacturer established.

In the event that the buyer require warranty service for your product, bien for hidden defects, defects or repairs, may please contact directly our customer service (info@ortopediacanina.com), where we will provide the information necessary for processing with the manufacturer.

Repairs to be carried out as a result of the use of the product, or by poor handling of it are not considered in warranty.


XI. customer service

For any information or question, our customer service is at your disposal:

Tel. + 619589800


XII. data protection and electronic communications

In accordance with organic law 15/1999, of 13 December, of protection of data of Personal character (LOPD), ortopediacanina.comIt informs users that the communication of their personal data entails the consent by the user so that the proprietor of the trade mark concerned in an automated manner your personal data and incorporate them into an automated file of data personal, in order to (i) allow the hiring of products offered in the online shop of ortopediacanina.com(ii) facilitate the user to obtain information about products in the online shop of ortopediacanina.com, (iii) expedite the processing, management, administration, study, review, acceptance or rejection of requests for users to hire products offered through the online shop of ortopediacanina.com, and (iv) authorize the shipment, by electronic means or in support role, of information relating to products and services offered by the online store of ortopediacanina.com.

Ortopediacanina.com also informs the user that, in the terms established by the data protection act, may exercise the rights of access, rectification, cancellation and opposition of their personal data, being responsible for its treatment Sixte Morera Vilà residing in Quatre Vents 18, 17451 Sant Feliu de Buixalleu (Girona).

ortopediacanina.com is committed to maintain and save the datapersonal information provided by the user as confidential, guaranteeing that the server which will be stored and will treat such data enjoys the security measures necessary to prevent access to such data by unauthorized parties.

Without limiting the foregoing, ortopediacanina.com may reveal to the competent public authorities the data of a personal nature and any other information that is in its power through its computer systems and that is required, in accordance with the applicable legal and regulatory provisions.

In order to facilitate the recruitment and receive information about new products, the user authorizes ortopediacanina.com, to send you advertising by mail or email about products and services offered in the online shop, in accordance with the law 34/2002 of services of the information society and electronic commerce.


XIII. applicable law

This agreement shall be construed, and shall be governed by the law of espexisting Anola, regulated, for the electronic contracts by law 34/2002, of 11 July, of services of the information society and electronic commerce, General Contracting, retail trade, consumer laws and conditions users and those legally applicable.

ortopediacanina.com and the user submit any dispute that might arise or be related to the interpretation or controversy resulting from the present contract, with express waiver of any jurisdiction that may correspond, to the courts and tribunals of Santa Coloma de Farners.

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